Our 2019 Annual General Meeting, New Registrant Reception & Awards Presentation Recap

Friday, May 3, our 2019 Annual General Meeting (AGM) and New Registrant Reception and Awards Presentation was held at the JAG Boutique Hotel in St. John’s. Margot Priddle, Registrar, and Gerri Thompson, Vice Chair who stood in for Colleen Squires, Chair, presented an overview of the Newfoundland and Labrador Pharmacy Board’s (NLPB) activities in 2018. Read our Annual Report 2018 to learn more about our business activities last year. In the evening, new and old registrants, Board members, guests and NLPB staff gathered back at the JAG Hotel to celebrate achievements of our registrants at the New Registrant Reception and Awards Presentation.

The following achievements were recognized:

Congratulations to all, and thanks to those who could make the reception!


2019 Board Election Results

And the winners are…

This year we had to go through the process of electing Zone 2 and Zone 3 members to the Newfoundland and Labrador Pharmacy Board (NLPB). Each term is three years in office beginning at our AGM that took place May 3, 2019. The election process began with a call for nominations, which was emailed to all registered pharmacists in Zones 2 and 3 on February 3, 2019. The deadline for nominations was March 3, 2019, we received one nomination for Zone 2: Jason Ryan; and two nominations for Zone 3: Jennifer Godsell, and Shawn Vallis.

Details of election 2019, including instructions on how to vote with the online system, were emailed to registered pharmacists in Zones 3 on April 4, 2019, with the requirement to vote online no later than April 27, 2019. The final results were viewed on April 29 this year.

A total of 96 registered pharmacists were eligible to vote in Zone 3. The total number of completed ballots returned was 18 (a return rate of 19%).

On May 3, at our AGM, election results were announced with Jason Ryan elected in Zone 2 by acclamation and Jennifer Godsell elected in Zone 3.
The following members comprise the NLPB Board for 2019-2020:  Board Members 2019-2020


Strengthening Our Team To Ensure Safe & Quality Pharmacy Care

Meet Newfoundland & Labrador Pharmacy Board’s new employees

We have exciting news! As the scope of pharmacy practice continues to grow, the regulatory processes to ensure safe and quality practice increase also. In saying that, we are prepared to meet the challenge. We have aligned the appropriate resources to achieve the workload associated with development, implementation, maintenance and enforcement of practice standards.

See the new faces we’ve added to the team; read about how their education and experience will help us continue to achieve excellence in self-regulation of pharmacy practice in Newfoundland and Labrador: Get to know our new employees

Please join us in welcoming:



Verifying Prescription Authenticity – Impersonation Incidents

In the interest of helping registrants meet their responsibility to verify the authenticity of prescriptions, we would like to highlight that there’s been an increased number of reports of patient or prescriber impersonation. Examples of impersonation incidents include:

  • impersonating another patient by picking up a refill of prescribed medication
  • presenting a stolen prescription
  • impersonating prescribers by telephone and verbally prescribing medications such as benzodiazepines or authorizing early release of existing prescriptions on file at the pharmacy
  • It is important to assess prescription authenticity as part of the dispensing process. This can be challenging as checking a prescription requires careful consideration of a number of factors on the spot, and often in a busy practice environment. When assessing prescriptions for authenticity, registrants should consider the patient, the prescriber, the prescription itself, and anything unusual about the situation (e.g. a prescriber calling in a verbal order when they would usually send it by fax). Whenever necessary, remember that the dispensing process should also include verifying patient and prescriber identity. Try to stay calm and avoid feeling pressured or rushed to shortcut a systemic approach when checking prescriptions, or to dispense a prescription you are uncomfortable with. When in doubt, check it out!


    What’s New? Interpretation Guides for Pharmacy Ownership Changes & Pharmacist-in-Charge Authorization

    We recently developed guidance for you on the processes for changing the ownership of a pharmacy, and authorization to be designated pharmacist-in-charge. To view the guidance documents and related application forms visit our website: Licencing Information for Pharmacies and Authorization and Registration Information for Registrants


    Did You Know? – Some of your questions might already be answered on our website!

    We have several Frequently Asked Questions (FAQ) pages online. These pages can be found quickly and easily by clicking on one of the main menu topic areas and then picking the relevant FAQ page from the list. They include a number of commonly asked questions related to areas like:


    Regular Reminders

    Registrant Contact Information – Registrants are responsible for ensuring that the contact information on their registrant profile, including email address and practice site, is accurate at all times. The NLPB primarily uses email communication to send newsletters, renewal reminders, practice site assessment information, professional development audit information, calls for interest for committees, and other alerts. If the email address on file is incorrect, important information may be missed and/or disclosed to the wrong person. If your contact information changes, please log into the NLPB Registrant Login to update your file with your new contact information as soon as you can.

    Proof of Continuous Professional Liability Insurance Coverage – In accordance with provincial legislation and the NLPB Policy – Professional Liability Insurance Requirements for Registration, all registrants are required to provide proof of continuous professional liability insurance coverage. Each year, when you renew your policy, once a copy of the new certificate/policy is received, you must upload an electronic copy of this documentation to your registrant profile. If you are uncertain how to do so, please click on this link for instructions: How to Upload Documents.

    Forgot Your Password? – You can retrieve your NLPB Online Registrant Portal password at any time. Under the Login box, click the message that says, “Forgot your password? Click here to restore it.” On the next screen, enter your NLPB username, if you know it, or your email address. Click “Retrieve.” In a few minutes, you will receive an email with your username and password. Once you are logged into your profile, you can change your password, if desired.

    Receipts & Invoices – NLPB’s Registrant Portal maintains all receipts created by the system. If, for any reason, you need a receipt or to view an invoice, you can do so from your registrant profile. Once logged in, click on “Renewal Other/Invoices” and then select either “view invoice” or “print invoice” next to the one you are interested in.


    This e-newsletter contains information on a wide variety of topics intended to enhance the practice of pharmacy in the province of Newfoundland and Labrador. As it is published and circulated to all registrants on a monthly basis. It is the expectation of the NLPB that all registrants are aware of the matters contained therein.

    ©2020 Newfoundland & Labrador Pharmacy Board