Upcoming holiday hours

The holidays are almost here! NLPB is sending out wishes for a happy and safe holiday season. Please be advised that the NLPB office will be closed December 24, 2019 – January 1, 2020 inclusive. The office will open to begin the new year on January 2, 2020.

Registration & licensing renewal 2020 wrap-up

Another renewal season has passed and we look forward to continuing to work with our registrants in 2020.

Here’s a brief wrap-up of renewals:

  • Online renewals began October 24.
  • Only 3 pharmacists and one pharmacy had a late fee applied, which means 100% of pharmacy technicians, 99.6% of pharmacists and 99.5% of pharmacies paid on time.
  • About 50% of pharmacists renewed during the last three days of the renewal period.
  • New this year, NLPB will email each pharmacist-in-charge (PIC) their pharmacy licence – a hard copy will not be mailed – PIC’s are required to print and display the emailed pharmacy licence in the pharmacy within full view of the public.
  • Did you know, the fastest growing segment of NLPB registrants is pharmacy technicians? Pharmacy technicians were first able to register in NL in 2015. By December 2017, we had 100 registered pharmacy technicians. There are now over 200 technicians registered in the province.
  • Currently, pharmacy technicians are more likely to work in hospital settings than in community or other settings. In NL, 65% of technicians work in hospitals. Other provinces report similar numbers, 60% in Ontario and 64% in Saskatchewan.

Keep these tips top of mind for next year:

  • Give yourself some uninterrupted time earlier in the fall to sit down and enter your professional development to avoid scrambling at the last minute.
  • If you have questions about changing your category of registration, going on leave, retiring, or moving out of province, be sure to contact the NLPB office well in advance of the renewal deadline so we have ample time to address your specific situation and give you appropriate advice.
  • If your employer is paying your annual registration fee, make sure you register early to have your invoice ready for them to pay.
  • Read the Registration and Licensing FAQs carefully as your question may already be addressed.
  • If you ever need assistance during renewals, contact the office during business hours. Please allow 1-2 days for a response, particularly during the last week of the renewal period.

Thanks to all registrants for a successful renewal season!

Changes to Occupational Health & Safety Regulations

Beginning on January 1, 2020, changes to the Occupational Health and Safety Regulations, 2012 regarding workplace violence and harassment will take effect. Among other things, these changes expand the definition of violence and workplace harassment, and require employers to develop a written harassment prevention plan and participate in training relating to harassment prevention. For more information on the changes and on what you are required to do as an employer, please visit WorkplaceNL.

Handling & destruction of post-consumer returns containing controlled substances

Health Canada recently released revisions to their guidance relating to the handling and destruction of post-consumer returns containing controlled substances. The objectives of this document are to:

  • set out procedures for pharmacists who are involved in the collection, provision and destruction of unused or expired drug products containing controlled substances;
  • clarify that businesses involved in the provision or destruction of post-consumer returns must have a Controlled Drugs Licence;
  • clarify that licensed dealers authorized to destroy a narcotic, controlled drug or targeted substance can accept both post-consumer returns as well as unserviceable stock; and
  • set out record-keeping requirements for licensed dealers and pharmacists involved in the provision and destruction of post-consumer returns.
  • Pharmacists and licensed dealers have the responsibility to take all reasonable steps to protect post-consumer returns against lost or theft. If applicable to you, read the full document in the link above.

Survey of user experience on medication incident reporting

The Institute for Safe Medication Practices Canada (ISMP) is interested in the continuous improvement and evolution of its Community Pharmacy Incident Reporting (CPhIR) system and the National Incident Data Repository for Community Pharmacies. To support this, ISMP is undertaking third-party research to gather perspectives on pharmacy medication incident reporting practices in various settings and more specifically, CPhIR user experiences (both past and present) as applicable.

We invite you to be a part of this research and participate in a survey of pharmacy professionals. Your feedback will be used to improve ISMP Canada’s CPhIR program and the National Incident Data Repository for Community Pharmacies.

Complete the survey for your chance to WIN! By taking part in this survey, you will have the opportunity to be entered into a random draw to win one of ten $50 gift cards from the vendor of your choice.

You have until 11:00pm (EDT) December 13, 2019 to complete the survey.

Click the image below to take part:


The first Newfoundland & Labrador Pharmacy Practice Executive Exchange

On Friday, December 6, NLPB hosted the first ever Newfoundland & Labrador Pharmacy Practice Executive Exchange. This was an opportunity for the executives, or key representatives, of the leaders in pharmacy practice in NL to come together during an afternoon to network, engage and discuss strategic outlook for the coming year. NLPB had a fantastic showing – with representatives from all invited parties in attendance. The afternoon consisted of each group discussing their role, objectives, events for the coming year and issues/opportunities for others to potentially provide support with. In the next edition of the Apothecary, and on social media, NLPB will provide summaries of some of the key messages shared during the executive exchange – stay tuned!

PANL has graciously agreed to host the next executive exchange in 2020. Thanks to all who attended!

Attendees included representatives from:

  • Newfoundland & Labrador Pharmacy Board (NLPB)
  • Pharmacists Association of Newfoundland & Labrador (PANL)
  • Canadian Association of Pharmacy Technicians NL (CAPT)
  • Canadian Society of Hospital Pharmacists NL (CSHP)
  • Memorial University School of Pharmacy


FAQ are there for you!

We have several Frequently Asked Questions (FAQ) pages online. These pages can be found quickly and easily by clicking on one of the main menu topic areas and then picking the relevant FAQ page from the list. They include a number of commonly asked questions related to areas like:


Regular reminders

Registrant Contact Information – Registrants are responsible for ensuring that the contact information on their registrant profile, including email address and practice site, is accurate at all times. The NLPB primarily uses email communication to send newsletters, renewal reminders, practice site assessment information, professional development audit information, calls for interest for committees, and other alerts. If the email address on file is incorrect, important information may be missed and/or disclosed to the wrong person. If your contact information changes, please log into the NLPB Registrant Login to update your file with your new contact information as soon as you can.

Forgot Your Password? – You can retrieve your NLPB Online Registrant Portal password at any time. Under the Login box, click the message that says, “Forgot your password? Click here to restore it.” On the next screen, enter your NLPB username, if you know it, or your email address. Click “Retrieve.” In a few minutes, you will receive an email with your username and password. Once you are logged into your profile, you can change your password.

Receipts & Invoices – NLPB’s Registrant Portal maintains all receipts created by the system. If, for any reason, you need a receipt or to view an invoice, you can do so from your registrant profile. Once logged in, click on “Renewal Other/Invoices” and then select either “view invoice” or “print invoice” next to the one you are interested in.


This e-newsletter contains information on a wide variety of topics intended to enhance the practice of pharmacy in the province of Newfoundland and Labrador. As it is published and circulated to all registrants on a monthly basis, it is the expectation of NLPB that all registrants are aware of the matters contained therein.

©2020 Newfoundland & Labrador Pharmacy Board