Annual Registration and Licensing Renewal for 2021 – available online October 26th

Registration and Licensing renewal for 2021 will open on October 26, 2020. The deadline to renew registrant registrations and pharmacy licences is November 30, 2020. Registrants should note that fees can be paid by Visa, MasterCard, cheque, or money order – electronic funds transfer (EFT) is no longer an accepted method of payment. It should also be noted that no renewal is considered complete until the associated fee is received by NLPB. Please ensure that you allow sufficient time for your payment to be received and processed because, after the November 30 deadline, a late fee of 50% of the annual fee will be applied automatically. Registration fees are non-refundable.

Here are a few tips for registrants:

  • You must have the minimum number of activities recorded in your learning portfolio before the system will allow you to renew. Registrants are advised to fully document each activity before renewing because there is a blackout period following renewal where you will not be able to edit your log. You will be notified by the end of January if you have been selected for the annual Professional Development audit.
  • Before renewing, make sure you have your current professional liability insurance policy in an electronic format, ready to upload.
  • Pharmacists who are authorized to administer injections will also need to upload their current first aid and CPR certificate(s).
  • To change your registration category or notify the board of plans to lapse due to retirement, maternity leave, or other extended leave, please contact Aileen O’Keefe, Registration and Licensing Administrator, at

Pharmacists-in-charge should also note:

  • Your own registration renewal must be completed before you will be able to renew the pharmacy licence.
  • When renewing the pharmacy licence you will be asked to confirm pharmacy hours, staff, and ownership information (including owners’ contact information); to avoid delays, take the time to collect this information beforehand and have it ready to enter.

During the renewal period, the board office experiences a higher volume of calls and emails than usual; therefore, it may take more than the usual 2-3 business days to receive a response to your inquiry. To help expedite the process, please send registration and licensing inquiries via email to so that we can efficiently triage your questions to the appropriate NLPB staff member.

Finally, please do not leave your renewal until the last minute. This could result in your registration or license renewal being delayed or having to pay extra fees if, for example, you don’t have all of the necessary information and/or documentation at hand or experience other difficulties that cannot be resolved before the deadline.

Registrants are also advised to review NLPB’s Annual Registration Renewal FAQ and Professional Development FAQ for additional information.

Update on Community Pharmacy Practice Site Assessment Program

NLPB has made the decision to resume community pharmacy practice site assessments during the last week of October 2020. In response to the ongoing COVID-19 pandemic, a modified process has been established allowing assessments to be partially completed by distance, reducing the amount of time NLPB assessors are on-site.

Key revisions include:

  • A more extensive pre-assessment component.
  • The Community Pharmacy Self-Assessment form will need to be submitted further in advance, two weeks prior to the assessment.
  • Assessors may request that pharmacists-in-charge (PICs) submit additional information along with the self-assessment.
  • Assessors will follow-up with PICs by telephone/email/video conference if additional clarification is needed before the on-site assessment.
  • Assessors will spend less time on-site, ideally no more than 2 hours, focusing on assessing physical elements and documentation that cannot be appropriately assessed electronically.
  • While on-site, NLPB assessors will follow Public Health orders as well as the pharmacy’s policy for COVID-19 risk mitigation, including wearing face masks and requiring pharmacy staff to wear face masks. Assessors will also travel with hand sanitizer and disinfectant wipes.
  • Following the assessment, assessors will arrange a time to discuss the overall findings and areas for improvement with the PIC by telephone, email, or video conference.

The NLPB QA team is looking forward to working with pharmacy professionals on quality assurance initiatives again. On behalf of the board and NLPB staff, we thank you in advance for your patience and cooperation as we implement our revised processes.

October NLPB Board Meeting Update

On October 16, 2020, the NLPB board met via video conferencing technology. At this meeting, the board approved the Budget for 2021, revisions to the Standards for the Provision of Compliance Packages, and new Guidance for the Dispensing and Administration of Buprenorphine Extended-Release Injection (Sublocade®). This guidance document is supplementary to the Standards for the Safe and Effective Provision of Opioid Agonist Maintenance Treatment and the Standards for the Safe and Effective Administration of Drug Therapy by Injection or Inhalation.

Please visit the Standards, Guidelines, Policies, and Positions page of the website to view the full revised and new documents.

FAQ Recap – Do I have to be in my pharmacy to administer an injection to a patient?

The Injection Standards do not restrict pharmacists to performing injections within a pharmacy. The Standards were written intentionally to allow pharmacists to administer in locations other than a pharmacy, referencing the “location” where the injection is administered rather than the “pharmacy”.

Having said that, the expectation is that all of the standards are still met, and administering off-site could create certain challenges that the pharmacist would have to consider.

For example, the standards require the pharmacist to ensure that the location is designed and laid out to allow for all inhalations and injections to be provided in an environment that ensures visual and acoustical privacy and confidentiality, and that is clean, safe, and comfortably furnished for the patient. The area must also allow for suitable post-therapy observation and be equipped with all necessary emergency support equipment and supplies that may be required. Pharmacists administering off-site (whether that be in a private home, long-term care facility, outdoor area, etc.) would need to be sure the location meets these requirements and also consider what supplies they may need to bring with them.

Additionally, the assessment, documentation, and follow-up requirements of the standards must also be met. Pharmacists would have to plan for this and determine how they are going to meet this expectation, particularly if they need to access the electronic health record as part of their patient assessment or when completing documentation.

For more FAQs related to Pharmacy Practice, please visit the Frequently Asked Questions about Pharmacy Practice page of the website.

Recording Immunizations and Other Injections in the Electronic Health Record

Pharmacists are reminded that the Standards for the Safe and Effective Administration of Drug Therapy by Injection or Inhalation require pharmacists to record administration of injections in the provincial electronic health record.

Recently, in a memo sent to all pharmacists offering influenza vaccination, the Department of Health and Community Services communicated specific expectations for documentation of immunizations in the provincial electronic health record. Pharmacists are advised to contact the Service Desk at NLCHI if they have any questions about how to properly record the administration of the influenza vaccine, other vaccines, or other non-vaccine injections in the Pharmacy Network.

Prescription Monitoring Program Survey

The Newfoundland and Labrador Centre for Health Information (NLCHI) is once again looking for feedback on the Prescription Monitoring Program – NL (PMP-NL). In 2019, NLCHI asked for your feedback on the PMP-NL, and 80 pharmacists across the province shared their experiences. Some of the key findings of the survey included:

  • 86% of pharmacists surveyed agreed that the PMP-NL will result in increased confidence when dispensing monitored drugs.
  • 80% of pharmacists surveyed agreed that the PMP-NL will result in an increased ability to identify potentially inappropriate prescriptions.
  • 22% of pharmacists surveyed reported a perceived change in prescribing practices.

NLCHI is interested in hearing from you once again to see if, and how, things have changed as a result of the PMP-NL. They are asking pharmacists to participate in a 5-minute online survey in order to help inform future changes to the Program. The link to the survey is

Thank you in advance for sharing your experience with this important initiative!

Health Canada Controlled Substances Bulletin

Please see the linked Controlled Substances Bulletin from Health Canada pertaining to post-consumer returns containing controlled substances.

Provincial ODT Centre of Excellence Provincial Conference

Regular reminders

  • Registrant Contact Information – Registrants are responsible for ensuring that the contact information on their registrant profile, including email address and practice site, is accurate at all times. The NLPB primarily uses email communication to send newsletters, renewal reminders, practice site assessment information, professional development audit information, calls for interest for committees, and other alerts. If the email address on file is incorrect, important information may be missed and/or disclosed to the wrong person. If your contact information changes, please log into the NLPB Registrant Login to update your file with your new contact information as soon as you can.

  • Forgot Your Password? – You can retrieve your NLPB Online Registrant Portal password at any time. Under the Login box, click the message that says, “Forgot your password? Click here to restore it.” On the next screen, enter your NLPB username, if you know it, or your email address. Click “Retrieve.” In a few minutes, you will receive an email with your username and password. Once you are logged into your profile, you can change your password.

  • Receipts & Invoices – NLPB’s Registrant Portal maintains all receipts created by the system. If, for any reason, you need a receipt or to view an invoice, you can do so from your registrant profile. Once logged in, click on “Renewal Other/Invoices” and then select either “view invoice” or “print invoice” next to the one you are interested in.

This e-newsletter contains information on a wide variety of topics intended to enhance the practice of pharmacy in the province of Newfoundland and Labrador. As it is published and circulated to all registrants on a monthly basis, it is the expectation of NLPB that all registrants are aware of the matters contained therein.

©2020 Newfoundland & Labrador Pharmacy Board