NLPB Registrant Portal
Logging in to the New Registrant Portal
All registrants should have received an email containing their login information and instructions for accessing the registrant portal on Thursday, September 22, 2022. If you are currently an NLPB registrant and have not yet received your login information for the new registrant portal, please first check your Junk Mail folder before contacting registration@nlpb.ca for assistance.
To access the portal please visit https://nlpb.portalca.thentiacloud.net/webs/portal/service/#/login.
Please use the most up-to-date version of one of the following recommended browsers: Chrome or Firefox.
Registrants are reminded that they must use the email address identified in the login information email to access the system. Please note, the email is case-sensitive. If logging into the system for the first time, click the Forgot Password button and enter your email address to have a new temporary password sent to you. Follow the instructions in the email to access the system.
Once logged into the NLPB Registrant Portal, registrants will be asked to create a new password and security questions. Please note that both passwords and security questions are case-sensitive.
Please note, should you enter the incorrect password or answer the security questions incorrectly more than 3 times, you will be locked out of the system. If you forget your password, please click the Forgot Password button prior to your third attempt and a new temporary password will be sent to your email address. Should you be locked out of your account, please contact registration@nlpb.ca to regain access.
Recording Professional Development Activities in the Registrant Portal
All registrants are required to complete 15 CEUs between December 1, 2021 and November 30, 2022 to be eligible to renew their annual registration. A minimum of 7.5 CEUs must be accredited and the remaining may be either accredited or self-assigned. Please note, although the registration renewal deadline and submission of CEUs has been extended to December 15, 2022, all learning activities must be completed by November 30, 2022.
To record your completed professional development activities in the registrant portal, follow the steps outlined in the NLPB Registrant Portal User Guide – Adding Professional Development Activities.
15-Minute Inactivity Session Timeout Security Feature
When logged into the NLPB Registrant Portal, please be advised that, for security purposes, the system will automatically log you out of the portal after 15 minutes of inactivity. The system does not recognize when a registrant is typing in a field, so if more than 15 minutes are spent typing in a field, the information will not be successfully saved.
To assist registrants in adjusting to the 15-minute inactivity session timeout security feature, below are some tips for recording and successfully submitting learning activities.
- Save supporting documents in a dedicated location on your device so they are easy to find when you are ready to upload the files.
- Have your notes on hand when you are recording learning activities in the registrant portal.
- Make notes in a document on your computer so you can copy and paste the information into the online form in the registrant portal.
- When creating a new record, first upload the supporting document, enter the Program Title, insert placeholder text (i.e. TBD), and click Save to ensure the new record is successfully created. You can update the record again at any time.
- Make sure the learning objectives/description and key learnings & integration into practice are concise.
- Registrants can also upload a copy of the completed Learning Activity Notes form (available on our website at https://nlpb.ca/quality-assurance/professional-development/) as a supporting document and reference the information by entering “See attached” in the Learning Objectives/Description of Activity and Key Learnings & Integration into Practice fields.
Please note, when submitting documents digitally, please ensure your submissions adhere to the NLPB Scanning Guidelines and Checklist for Document Submissions Policy.
Professional development records from our previous registration system have been transferred over to the new Registrant Portal. If you have already recorded learning activities for the 2022 Professional Development (PD) Year, these records will be listed under Learning Activities for the current PD year in the new portal. However, the transferred records have not yet been fully formatted. Please be assured that the correct number of education credits and related documentation has been retained by NLPB. Registrants are not required to reformat this information; it will be reformatted at a later date.
| Documenting CEs
Service as a Preceptor PEBC Examination
For more information on documenting PEBC Examinations visit the PD FAQ – Special Situations on the NLPB website. For more information on documenting CEs, please review the Professional Development Requirements for Pharmacists and Pharmacy Technicians Interpretation Guide. |
Annual Registration Renewals
NLPB’s annual renewal period for registrants opened on October 24, 2022. Please refer to the NLPB Registrant Portal User Guide – Renewing Registration for step-by-step instructions for successfully renewing through the online system.
As the online registrant portal was inaccessible for several months this year during the transition to the new system, NLPB will be extending the renewal period for pharmacists and pharmacy technicians by two additional weeks to allow registrants time to enter their required professional development activities prior to renewal. The deadline to renew your registration is Thursday, December 15, 2022. All continuing education units (CEUs) must be entered and all fees paid by that date.
NLPB Pharmacy Portal
Logging in to the New Pharmacy Portal
The new NLPB Pharmacy Portal is now available to all pharmacists in charge. Pharmacists in charge can access the Pharmacy Portal using the same login credentials as the Registrant Portal.
To access the portal please visit https://nlpb.portalca.thentiacloud.net/webs/portal/business/#/login.
Please use the most up-to-date version of one of the following recommended browsers: Chrome or Firefox.
Please note, when logging in, the email address, password, and security questions are all case-sensitive. Should you enter the incorrect password or answer the security questions incorrectly more than 3 times, you will be locked out of the system. If you forget your password, please click the Forgot Password button prior to your third attempt and a new temporary password will be sent to your email address. Should you be locked out of your account, please contact registration@nlpb.ca to regain access.
Annual Pharmacy Licence Renewals
NLPB’s annual renewal period for pharmacies opened on November 15, 2022. Prior to renewing the pharmacy licence, pharmacists in charge must first renew their own registration through the NLPB Registrant Portal. In addition, please ensure the pharmacy’s hours of operation and staff listing are accurate and up-to-date.
- For instructions on updating the Hours of Operation, please refer to the NLPB Pharmacy Portal User Guide – Adding/Updating Hours of Operation.
- For instructions on updating the Staff Listing, please refer to the NLPB Pharmacy Portal User Guide – Adding/Updating Staff Listing.
Please refer to the NLPB Pharmacy Portal User Guide – Renewing a Pharmacy Licence for step-by-step instructions for successfully renewing through the online system.
The deadline to renew the pharmacy licence is Thursday, December 15, 2022.
The pharmacist-in-charge is responsible for ensuring the licence has been renewed for 2023 and all regulated staff is registered to practice in 2023 before the end of the year.
Please note: Licence Renewal is not complete until all fees are paid. Please refer to the 2023 Schedule of Fees for a list of applicable fees.
