New NLPB Registrant Portal Set to Launch This Month!

NLPB’s new Registrant Portal, powered by Thentia Cloud, will launch to all registrants in September. So, keep an eye on your inboxes in the coming weeks for an email from with instructions for logging into your profile.

Once you are given access to your profile, it is recommended that you review and update your information as necessary. You can navigate your profile by using the menu on the left side of the screen. Key sections you may wish to review, include Personal Information, Employment Information, Continuing Education, Authorizations, and Professional Liability Insurance. If your Professional Liability Insurance has expired or was renewed while the Registrant Portal was inaccessible, please update the information and upload a current policy certificate.

In preparation for registration renewal, you can record your completed continuing education units in the registrant portal. For those who have been recording their activities in the Learning Activities Notes form, you can copy and paste the information in the digital form to the corresponding fields in the registrant portal.

Should you have any questions or concerns regarding navigating the portal or updating your profile information, please contact NLPB at for assistance.

Following a standard Request for Proposals, NLPB made the decision to move to a new registrant management system in the first quarter of this year. The decision was made to better support registrants as well as enhance the staff’s ability to manage key business functions for which NLPB is responsible. To make this transition, access to the registrant portal has been restricted for a period. NLPB would like to thank registrants for their patience throughout this process.

During this transition period, NLPB staff have been maintaining and updating all registrant profiles, while our platform developers have been configuring the system to ensure registrants will have access to everything they need to manage their profiles and renew their registration on time.


The Registrant Portal is just one of several portals that are in development as part of NLPB’s new registrant management system. The Pharmacy Portal, which will allow pharmacists-in-charge to manage their pharmacy profile and renewals is on schedule to launch in October, prior to the opening of license renewals. The Public Register is also on schedule to be fully functional at that time.

Once these scheduled launches are complete, NLPB will be working on moving our applications and complaints & discipline processes online.

NLPB’s Public Register

The Public Register is currently available by download only.

As NLPB moves to a new registrant portal, the current registrant portal from which the Public Register is generated is currently not accessible. As such, the register will be updated manually as registrant or licensee information changes. The date of the last update can be viewed above the links to each section of the register on the website. Should you have any questions or need further clarification regarding NLPB registrants and/or licensed pharmacies, please contact us at

Model Standards of Practice for Pharmacists and Pharmacy Technicians

The National Association of Pharmacy Regulatory Authorities’ (NAPRA) new Model Standards of Practice for Pharmacists and Pharmacy Technicians in Canada was adopted by the NLPB board of directors on August 8, 2022, during a regular meeting of the board. These model standards were approved by the NAPRA Board in the fall of 2021 and published on the NAPRA website in February 2022. A link to the standards is now available on the NLPB website.

National Drug Schedule Updates – Topical Diclofenac Diethylamine

National Drug Scheduling Advisory Committee (NDSAC) finalized the following recommendations, effective July 26, 2022:

  • Diclofenac diethylamine – for human use – when sold as a single medicinal ingredient for topical use on the skin in concentrations greater than 1.16% and less than or equal to 2.32% for not more than 7 days – in package sizes containing greater than 2.6g of diclofenac diethylamine be granted Schedule III status
  • Diclofenac diethylamine – for human use – when sold as a single medicinal ingredient for topical use on the skin in concentrations greater than 1.16% and less than or equal to 2.32% for not more than 7 days – in package sizes containing no more than 2.6g of diclofenac diethylamine be granted Unscheduled status
  • Diclofenac diethylamine – for human use – when sold as a single medicinal ingredient for topical use on the skin in concentrations of not more than 1.16% for not more than 7 days remain Unscheduled

For more information or to subscribe to National Drug Schedule Updates, visit the NAPRA website.

Risk Management Plans for Health Care Professionals

Health Canada’s Marketed Health Products Directorate released a new Q&A document in July 2022 to provide clarification on frequently asked questions regarding Risk Management Programs, including Controlled Distribution Programs. This document will be temporarily available on NLPB’s website for review and download: Questions & Answers: Role of Health Canada and the Risk Management Plan in the Product Lifecycle.

Prescription Monitoring Program – NL

The Prescription Monitoring Program – NL helps ensure that you, as pharmacy professionals, are making the most informed decisions when choosing to prescribe or dispense a monitored drug. Stay up to date on the program by reviewing their quarterly Newsletters.


Regular reminders

  • Registrant Contact Information – Registrants are responsible for ensuring that the contact information on their registrant profile, including email address and practice site, is accurate at all times. The NLPB primarily uses email communication to send newsletters, renewal reminders, practice site assessment information, professional development audit information, calls for interest for committees, and other alerts. If the email address on file is incorrect, important information may be missed and/or disclosed to the wrong person. If your contact information changes, please log into the NLPB Online Registrant Portal to update your file with your new contact information as soon as you can.
  • Application Submission –NLPB receives many applications for processing. Unfortunately, some of the applications submitted are illegible, incomplete, or missing supporting documentation or payment, leading to delays in processing and approving the application. In order to ensure that your application is processed in a timely manner, please take a moment before submission to ensure that all fields are completed and legible and that all supporting documentation is included. These small steps will help improve the process for both the applicant and NLPB.


This e-newsletter contains information on a wide variety of topics intended to enhance the practice of pharmacy in the province of Newfoundland and Labrador. As it is published and circulated to all registrants on a monthly basis, it is the expectation of NLPB that all registrants are aware of the matters contained therein.

©2024 Newfoundland & Labrador Pharmacy Board