As community pharmacies begin the MedSTEP NL implementation plan, NLPB will be providing additional resources related to the program. In addition, other organizations, as well as pharmacy regulatory authorities who have already implemented Continuous Quality Improvement (CQI) and Medication Incident Reporting (MIR) programs, have the following resources available:
ISMP Canada
- Safety Bulletins
- National Incident Data Repository for Community Pharmacies
- Med Safety Exchange
- Definition of Terms
- Canadian Incident Analysis Framework
- eLearning and online modules
- Live virtual workshops
- Consulting services
- Medication Safety Self-Assessment® (MSSA)
Safety IQ Academy
Please note, Safety IQ Academy is a training and learning site for Safety IQ, the College of Pharmacists of Manitoba’s continuous quality improvement program for community pharmacies. As such, some requirements and processes may vary from that of MedSTEP NL.
- Safety IQ Quick Guide
- Safety IQ Training Checklist
- How Are We Doing? – A Toolkit for Effective Continuous Quality Improvement Meetings
Safety Culture
- Community Pharmacy Safety Culture Toolkit – College of Pharmacists of Manitoba
- Culture Change Toolbox – Health Quality BC
- Just Culture – Health Quality Council of Alberta
Other Tools and Resources
- The Apology Act – Government of Newfoundland and Labrador
- Model Standards of Practice for Continuous Quality Improvement and Medication Incident Reporting by Pharmacy Professionals – National Association of Pharmacy Regulatory Authorities
- Preventing and Analyzing Medication Errors Course – Ontario Pharmacist Association
- Patient Safety and Incident Management Toolkit – Healthcare Excellence Canada
- Patient Safety Essentials Toolkit – Institute for Healthcare Improvement
